One platform. Every care type.

Conflict-Free Scheduling

Multi-resource calendar that guarantees zero double-bookings across staff, rooms, and equipment.

24/7 Online Booking

Clients book anytime from your branded site — you stay in complete control of availability.

Walk-In + Appointment Flow

Accept walk-ins alongside scheduled appointments without disrupting your day.

Smart Waitlist

Prioritized waitlist that auto-fills cancellations with the best-fit client.

Recurring Appointments

Set weekly, biweekly, or monthly schedules that auto-generate — clients never fall off your calendar.

Split-Tender Payments

Accept card, cash, and gift card on a single transaction — no workarounds.

Deposits & Prepayment

Require deposits from new clients or high-value bookings to protect your time.

Tips with Pool Rules

Clients tip at checkout; you configure pool splits, individual allocation, or hybrid.

Automatic Invoicing

Invoices generate from completed appointments — no manual entry, no re-creation.

Membership Auto-Billing

Recurring memberships with auto-renewal for steady, predictable revenue.

Branded Customer Portal

Your clients see your brand, your domain, your colors — not ours.

Pet Profiles

Photos, breed, weight, temperament, grooming preferences — everything in one place.

Real-Time Status Updates

Clients know exactly where their pet is in the process — no "is my dog ready?" calls.

Digital Report Cards

Send grooming notes and photos automatically after each visit.

Before & After Gallery

Showcase your work with side-by-side grooming photos that clients can share.

Role-Based Access

Seven permission levels so every team member sees exactly what they need.

Employee Scheduling

Build weekly schedules with shift templates — stop recreating from scratch.

Availability Management

Staff set their own availability windows; the system respects them automatically.

Shift Swap & Trade

Team members request swaps directly — managers approve with one tap.

Overtime & Labor Alerts

Get notified before overtime hits, not after the paycheck goes out.

Vaccine Gate

Block bookings for pets with expired vaccinations — compliance on autopilot.

Vaccine Certificate OCR

Snap a photo of the vet record; AI extracts dates and vaccine types instantly.

Medication & Allergy Tracking

Flag medications, allergies, and special handling needs on every pet profile.

Health Incident Reports

Document injuries or concerns with severity levels, photos, and vet referral tracking.

Vet Contact Management

Store veterinary clinic details per pet for fast referrals when something comes up.

AI Auto-Scheduling

Automatically fill gaps, balance workloads, and optimize your calendar.

No-Show Prediction

Identify high-risk bookings before they happen — trigger deposits or confirmations.

Demand Forecasting

Know which services spike on which days so you staff and stock accordingly.

Groomer-Pet Matching

Match pets to groomers by temperament, skill, and history — happier pets, better work.

Inventory Reorder Prediction

Get restocking alerts before you run out — based on actual usage patterns.

Real-Time Revenue Dashboard

Today's numbers, this week's trend, this month's trajectory — always current.

Staff Performance KPIs

Bookings, revenue, client retention, and efficiency metrics per team member.

Capacity Heatmaps

See which hours and days are overbooked or underutilized at a glance.

Client Retention Metrics

Track repeat visit rates, lapsed clients, and lifetime value.

Service Popularity Rankings

Know which services drive revenue and which ones sit idle.

10 Theme Presets

Choose from ten professionally designed color palettes — switch instantly.

Custom Brand Colors

Fine-tune every color to match your brand identity exactly.

Logo & Favicon Upload

Your logo on every screen, your favicon in every browser tab.

White-Label Option

Remove SpruceSuite branding entirely — it's your platform, your name.

Custom Domain

Point your own domain with full DNS/SSL provisioning — clients never see our URL.

Visual Kennel Board

Grid view showing every kennel, every pet, every status — in real time.

Occupancy Tracking

Know exactly how full your facility is and when space opens up.

Feeding Schedules

Per-pet feeding instructions visible to every staff member on shift.

Sanitation Logging

Track cleaning cycles per kennel — compliance-ready documentation.

Capacity Rules by Zone

Set max occupancy per zone, per size class, per area of your facility.

Route Optimization

Algorithm-powered routing that finds the fastest path through your daily stops.

GPS Tracking

See where every van is in real time — dispatchers and clients both stay informed.

Turn-by-Turn Guidance

Optimized directions that account for multi-stop grooming routes.

Mobile Staff Interface

Full schedule, client details, and checkout from any phone.

Customer ETA Notifications

Clients know when you're on the way — no "where are you?" texts.