Terms of Service

By accessing or using the Superset platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

If you are using the Service on behalf of a business, you represent that you have the authority to bind that business to these Terms. The term "you" refers to both you individually and the business entity.

You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You must provide accurate, current, and complete information during registration and keep your account information updated. You must notify us immediately of any unauthorized use of your account.

You must be at least 18 years of age to create an account. Superset reserves the right to refuse service, terminate accounts, or cancel orders at our discretion.

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service to: (a) violate any applicable law or regulation; (b) transmit harmful code or malware; (c) interfere with the Service's infrastructure; (d) access other users' accounts without authorization; or (e) scrape, mine, or extract data from the Service.

Superset grants you a limited, non-exclusive, non-transferable, revocable license to use the Service during the term of your subscription.

Paid features are billed on a monthly or annual basis as selected during signup. Your subscription renews automatically unless cancelled before the renewal date.

All fees are exclusive of taxes. You are responsible for all applicable taxes based on your location and business status.

We may change our pricing with 30 days' notice. Price changes apply to subsequent billing periods, not the current period. If you do not agree to the new pricing, you may cancel your subscription before the next billing cycle.

Refunds for annual subscriptions may be issued on a pro-rata basis within 30 days of the most recent renewal. Monthly subscriptions are non-refundable.

You retain all rights to the data you upload to or create within the Service ("Your Data"). You grant Superset a limited license to use Your Data solely to provide and improve the Service.

You may export Your Data at any time through the platform's export features. Upon account termination, we will make Your Data available for export for 30 days, after which it will be permanently deleted.

We will not access Your Data except as necessary to provide the Service, prevent fraud, comply with law, or respond to your support requests.

The Service, including its design, code, features, documentation, and branding, is owned by Superset, Inc. and protected by intellectual property laws. Nothing in these Terms grants you any rights to Superset's intellectual property beyond the limited license to use the Service.

Feedback, suggestions, or ideas you provide about the Service may be used by Superset without obligation to you.

We strive for 99.9% uptime but do not guarantee uninterrupted availability. We may perform scheduled maintenance with advance notice. Emergency maintenance may occur without notice.

We are not liable for service interruptions caused by factors beyond our reasonable control, including internet outages, cloud provider failures, natural disasters, or cyberattacks.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUPERSET SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.

OUR TOTAL LIABILITY FOR ANY CLAIMS UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

You agree to indemnify, defend, and hold harmless Superset and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

Either party may terminate a subscription at any time. Cancellations take effect at the end of the current billing period.

Superset may suspend or terminate your access immediately if you breach these Terms, fail to pay fees, or engage in activity that threatens the security or integrity of the Service.

Upon termination, your right to use the Service ceases. Sections that by their nature should survive termination (including Limitation of Liability, Indemnification, and Governing Law) will survive.

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes shall be resolved by binding arbitration under the rules of the American Arbitration Association, conducted in English.

Notwithstanding the above, either party may seek injunctive relief in any court of competent jurisdiction to protect intellectual property rights.

We may modify these Terms at any time. We will provide at least 30 days' notice of material changes via email or a prominent notice on the Service. Your continued use of the Service after changes take effect constitutes acceptance.

Questions about these Terms? Contact us at legal@superset.pet.