Loading…
How to book, reschedule, and manage appointments.
Client Portal · 18 articles
Book your pet's next grooming visit in just a few steps — from picking a service to confirmation.
Choose which pets are coming in, add a new pet, or update details — all during booking.
See what's available for your pet — grooming services, add-ons, and how pricing works.
Pick your favorite groomer or find the soonest available time.
Find a day and time that works for you — here's how the calendar and time slots work.
Need to change plans? Here's how to reschedule, cancel, or modify an appointment.
Set up automatic repeating appointments so your pet stays on a consistent grooming schedule.
Join the waitlist for a preferred time slot, or request a walk-in appointment when available.
Review your appointment, apply a promo code or gift card, and pay securely.
Tips on bathing, brushing, feeding, and what to bring to ensure a smooth grooming experience.
Check on your waitlist spot, update your preferences, or cancel — we'll let you know when a time opens up.
Transparent pricing with no surprises — see how grooming costs are based on your pet's size, breed, and service.
Typical grooming times by service type — plus what can make an appointment shorter or longer.
One-on-one attention, trained professionals, photo updates, and a clear plan if anything goes wrong.
Whether you can stay during grooming, why some salons ask you to step out, and how to stay connected.
How your groomer handles emergencies — immediate care, contacting you, and veterinary coordination.
Tipping etiquette for pet grooming — how much to tip, when it's expected, and how to leave a tip.
How to share your preferred style — reference photos, grooming notes, and breed-specific cuts.
Full help center access with contextual in-app guidance, search, and video tutorials.