AI Concierge

Voice and chat AI assistant configuration.

Admin Portal · 5 articles

Enable AI voice and chat, choose a voice persona, and configure your greeting message.

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Select a voice persona, customize the greeting, set operating hours, and configure fallback behavior.

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Enable the web chat widget, customize appearance, set auto-responses, and manage knowledge sources.

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Configure when and how the AI transfers conversations to human staff for complex requests.

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Monitor voice minutes, chat message volume, cost tracking, and usage limits by subscription tier.

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